Helpful Resources

---

Lifeline is a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. .

SuicideLine Victoria is a 24/7 telehealth service that offers free professional phone and online counselling for people living in Victoria.

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. They also offer a wealth of information for children, teens, and parents.

If you need urgent help for your mental health or would like to access specialist mental health support through Bayside Health Peninsula please contact Mental Health Telephone Triage on 📞 1300 792 977, 24 hours, 7 days per week.

If you need immediate mental health support and are unable to utilise a telephone service please attend the Frankston or Rosebud Emergency Department  in person 24 hours, 7 days per week.

Psychiatric Triage Service takes referrals for people aged between 18 and 64 during business hours, and all age groups after hours including weekend and public holidays. They can be contacted on 📞 1300 369 012 or email psych.triage@monashhealth.org. 

SECASA is a specialist secual assault and family violence service which provided various services for victims/survivors and other affected family members. Ranging from free counselling, crisis response, to education and training. They offer 24/7 sexual assault crisis response for people who have been sexually assaulted int he past two weeks, or disclosed past sexual assault for the first time.

1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence.  They offer phone, text, online chat, and video call support.

📞 1800 737 732

Safe Steps is a free service for all people experiencing family and domestic violence.
You do not need a referral to use this service.
For emergency support, please call 000 now.

Otherwise, you can contact our Safe Steps team on 📞 1800 015 188 for family and domestic violence crisis support.

Beyond Blue is a national Australian mental health organisation providing information, support, and resources for people experiencing anxiety, depression, and suicide-related distress. They offer a free 24/7 telephone and online counselling service, as well as practical tools for individuals, families, and workplaces.

📞 1300 33 4636

QLife offers support to connect with someone to explore what's going on in your life, via chat or you can call from 3pm-9pm every day.

📞 1800 184 527

Butterfly National Helpline offers free and confidential support for anyone in Australia concerned about eating disorders or body image issues, whether you need support for yourself or someone you care about.

📞  1800 334 673 to access their telephone interpreting service and ask to be connected with Butterfly’s Helpline.

MensLine Australia offers free professional 24/7 telephone counselling support for men with concerns about mental health, relationships, anger management, family violence (using and experiencing), stress, and suicidal thoughts.

📞  1300 78 99 78 to access their free counselling support

Turning Point is a national specialist alcohol and other drug (AOD) treatment, research and education service. They provide free and confidential telephone and online counselling, treatment services, and support for individuals and families affected by substance use. Turning Point also offers a 24/7 AOD helpline for advice, information and referral.

📞 1800 888 236

SHARC is a peer-led organisation supporting individuals and families affected by addiction. Operating across Victoria and nationally, SHARC provides telephone and online support, counselling, peer support groups, residential recovery programs, education, and workforce training. Grounded in lived experience, SHARC helps people build connection, hope and sustainable recovery for themselves and their communities.

📞 1300 660 068 (24/7 helpline for families, carers and supporters)

Gambler’s Help Victoria provides free and confidential support for individuals experiencing gambling harm, as well as for families, partners and friends. Services include 24/7 phone support, online chat, counselling, group programs and practical tools to help reduce harm and support recovery.

📞 1800 858 858 (24/7 Victorian Gambling Helpline)

Amaze – Autism Connect is a national autism helpline providing free, confidential and independent information and support. Autism Connect offers trusted guidance for autistic individuals, families, carers and professionals seeking practical advice and connection to appropriate services.

📞 1300 308 699
🕒 Open Monday to Friday, 8am–7pm

Yellow Ladybugs is an Australian not-for-profit organisation dedicated to the happiness, success and celebration of autistic girls, women and gender diverse individuals. They provide advocacy, education, community connection and resources designed to create safe, inclusive spaces and amplify the voices of autistic people. Yellow Ladybugs aims to foster belonging, empowerment and greater understanding within families, schools and the wider community.

Aspect (Autism Spectrum Australia) is one of Australia’s leading autism service providers, supporting autistic people and their families at home, in education and in the workplace. Aspect offers assessment, therapy, education, telehealth services and practical resources to help individuals build skills, confidence and independence across the lifespan. With services operating across Australia, Aspect is committed to creating inclusive opportunities and improving quality of life for people on the autism spectrum.

📞 1800 277 328

ADHD Australia is a national organisation dedicated to supporting people with Attention Deficit Hyperactivity Disorder (ADHD) and their families. They provide trusted information, advocacy, education, community resources and referrals to help people understand ADHD, access support and build skills for daily life. ADHD Australia aims to increase awareness, reduce stigma and improve outcomes for individuals across the lifespan.

📞 1800 00 1825

Griefline is an Australian support service offering compassionate, confidential support for people experiencing grief, loss or bereavement. They provide telephone and online support, education and resources to help individuals and families navigate the emotional challenges of loss at any stage of life. Griefline aims to offer connection, understanding and practical coping strategies during difficult times.

📞 1300 845 745

SECASA is a specialist secual assault and family violence service which provided various services for victims/survivors and other affected family members. Ranging from free counselling, crisis response, to education and training. They offer 24/7 sexual assault crisis response for people who have been sexually assaulted int he past two weeks, or disclosed past sexual assault for the first time.

Smiling Mind is a non-for-profit web and app-based meditation program developed by psychologists and educators to help bring mindfulness into your life.

MoodGym is an interactive program designed to help you Identify whether you are having problems with emotions like anxiety and depression, & learn skills that can help you cope with these emotions. The modules are completed at your own pace and you are given feedback about your mood and what your results mean.